Faqs
FAQs
Product
Are the product photos accurate?
Yes! All images on our website are real product photos taken under professional lighting. However, slight color variations may occur due to screen settings or natural materials.
Do you offer custom or personalized jewelry?
Yes, we can create custom or engraved pieces upon request. Whether it’s a name pendant or a special date engraved on a ring, our team will help you design something truly unique.
Will my jewelry tarnish or fade over time?
With proper care, your Reem jewelry will maintain its beauty for years. We recommend keeping it away from water, perfumes, and harsh chemicals, and storing it in a dry, safe place when not in use.
Orders
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS so you can easily follow your package until it arrives.
How long does delivery take?
Orders are typically delivered within 3 to 5 working days across Pakistan. Delivery times may vary slightly depending on your city or location.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payments through secure gateways for your convenience and safety.
How do I place an order on Reem?
It’s simple! Browse our men’s and women’s jewelry collections, add your favorite items to the cart, and proceed to checkout. Once your order is confirmed, you’ll receive a confirmation message or email.
Payments
Do you charge any extra fees for online payments?
No, we don’t charge any hidden or extra fees. The amount you see at checkout is the total you’ll pay — transparent and simple.
Is online payment safe on your website?
Absolutely. All online transactions on Reem are SSL-secured, ensuring your personal and payment information stays completely protected.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payments through secure payment gateways, so you can shop with confidence and ease.
