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FAQs

Frequently Asked Questions

Check out our frequently asked questions below. If you still can't find your answer, please contact us. Our team is available Monday to Thursday at 10:00 am - 5:00 pm on 0092 42 37135059 

What fabric is being used

Our fabric used is mostly breathable georgette and organza. Our garments come with silk accents.

Where is your store

At the moment we are operating from our online store, www.reem.com.pk.

How can I cancel my order

We are not able to make any changes to an order or cancel it once it has been placed.

What is the return policy

We want you to love our products and experience shopping with us! If you are not completely satisfied with your purchase, let us know and we will work with you to make it right. You can reach out to us at customercare@reem.com.pk for any inquiry or assistance required.

Reem has a strict no return policy. Items once purchased, cannot be returned unless found to be of defective quality.  Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.